Job Description

Position: Waiter/Waitress

Location: Grandma's Philly Thai Tapas Restaurant and Bar, Center City, Philadelphia

We are a new Thai tapas restaurant and bar located in the heart of the city, and we are looking for experienced and passionate waiters/waitresses to join our team. Our menu features a range of traditional and fusion Thai dishes, accompanied by a selection of creative cocktails and an extensive wine list.

As a waiter/waitress, you will play a critical role in ensuring our guests have a memorable dining experience. You will be responsible for taking orders, serving food and drinks, and providing excellent customer service.

Requirements:

• 2+ years of experience as a waiter/waitress in a fast-paced restaurant environment
• Strong knowledge of food and drink service, including wine and cocktail service
• Excellent customer service skills, with a friendly and professional demeanor
• Ability to work in a fast-paced environment, handle high-volume tables and multitask
• Ability to work in a team, communicate effectively and maintain a positive attitude
• Ability to work flexible hours, including evenings and weekends

Responsibilities:

• Greet customers, take food and drink orders and serve customers
• Present menu and wine list to customers and make recommendations
• Respond to customer inquiries and provide exceptional customer service
• Follow up with customers during their meal to ensure satisfaction
• Prepare checks and process payments
• Maintain a clean and organized work area, including resetting tables and wiping down menus
• Comply with food safety and sanitation regulations

We offer competitive compensation, flexible scheduling, and a supportive work environment. If you are passionate about the restaurant industry and providing exceptional customer service, we want to hear from you!

To apply, please send your resume and a cover letter to jan@grandmasphilly.com. We look forward to hearing from you!

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