Job Description
QuoteWerks integrates with a variety of CRM, PSA, and Accounting systems. Familiarity with CRM software, accounting software, and SQL is REQUIRED, along with SUPERVISORY experience of a Tech Support Call Team.
Only local candidates need apply. The position is in Orlando, FL. Telecommuting/WFH is not an option. We work in a highly organic and dynamic environment collaborating with our co-workers requiring us to be in the same office. The development team is available for consultation, sometimes releasing bug fixes within hours. Customers can usually reach a tech support rep in less than 5 minutes. Once trained, our technicians are empowered to make decisions that benefit the customer without jumping through departmental processes. We promote self-sufficiency and encourage employee contributions to the company's overall efficiencies and customer service levels. Our office hours are from 8:45 am until 5:15 pm. No weekends. No working nights. Responsibilities and Duties Include:Job Description Job Description Why Join Rincon Research Corporation (RRC)? At Rincon Research Corporation, our primary business is innovating, developing, and fielding digital signal processing (DSP) products and services for the United States Defense and Intelligence...
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