Job Description
Starting Pay from $20 - $30 DOE
Monday - Friday
Bullfrog Spas is seeking to hire a full-time Spa Service Technician to serve the Phoenix area market and hot tub stores. Can you ensure proper installation, repair, and service? Are you ready to deliver comfort right to our client's homes? Are you a customer service rockstar? Do you want a job that gives you peace of mind, while promoting peace in other's lives? If so, we want to meet you!
We provide a complete range of benefits including health, dental, a 401(k) matching plan, and tuition reimbursement! If you're searching for a career with a growing company and want to work alongside the best in the spa industry, apply today!
ABOUT BULLFROG SPAS
Since our founding in 1996, Bullfrog Spas has continued to grow as the world's best and most luxurious hot tub manufacturer. Our company believes that when people have a peaceful body, mind, and home, the world is a better place. We have a successful history of bringing peace to our customer's lives through our energy-efficient, innovative, and personalized products. Our success is built on powerful products, powerful processes, and powerful people.
A DAY IN THE LIFE OF A SPA SERVICE TECHNICIAN
Essential Duties and Responsibilities include the following. Other duties may be assigned.
· Provide service and maintenance to trailers and vehicles
· Maintain inventory of spa parts on the vehicle and in the store organized, labeled, and stocked
· Provide water tests for customers
· Provide service to customers in local area
· Assist local store sales team when necessary
· Provide technical support to customers
· Assist in setting up shows and show room at local store
· Maintain and submit expense reports monthly
· Communicate local needs with service manager to improve the customer experience
· Maintain local service schedule, detailed notes of service provided, close service tickets, and collect payments from customers
· Schedule local service calls with the customer
· Assist with general maintenance needs for the local store facility
· Ship replaced warranty parts to Bullfrog manufacturing facility
Job Skills and Requirements:
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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