Job Description

Join one of CT’s 5x Award Winning Best Places to Work for in CT! We are an expanding IT company that is recognized as one of the Inc 5000’s fastest-growing companies and the MSP’s Top 501.

Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our dedicated team, who makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development, and team member input, all in a comfortable family-friendly culture.

Due to growth, we are currently seeking to add a Sales Representative to our exceptional team. This will be a very fast-paced position where you will be tasked with having daily conversations with potential cold leads in order to gain their trust and build a relationship for a future potential sale. A successful BDR must be friendly and persuasive. You must be able to understand the client’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to consistently make these impactful calls.

What Do We Do?

To create real relationships and raving fans by implementing and supporting best-in-class technology.

Responsibilities

• Cold call people using a provided list to set appointments with other members of the team
• Answer incoming calls from prospective clients as a backup
• Accurately depict how Charles IT operates and what differentiates us from competitors
• Ask pertinent questions to understand the client’s current pain points
• Persuade the client to meet by demonstrating how our services meet their needs
• Record the client’s personal information accurately in a HubSpot
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Requirements

• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Proficient in English
• Ability to multi-task and function collaboratively as a member of a fast-paced, client-orientated team
• Enthusiastic and dedicated to the challenges of a growing company and client base
• Self-starter with the ability to perform independently with little or no supervision
• High level of organization; strong attention to detail
• Ability to pass a background check
• Current, valid US driver's license is required

What we believe in at Charles IT: IT for humans by humans, building up our team through professional and personal development, an emphasis on work/life balance, and fostering a start-up-type environment founded upon a passion for our mission.

What you won't find here at Charles IT: boring workdays, stagnant growth, and tolerance for old-school corporate norms that detract from our client and employee experience.

We want to hear from you if you can see yourself contributing to this mission through your systems-focused skills and experience!

Benefits

Charles IT offers a competitive benefit program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid trainings, team-building outings every quarter, professional development and so much more!

Charles IT does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.

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