Balchem Corporation develops, manufactures and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is in Montvale, New Jersey and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ – BCPC) with annual revenues over $900 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit
POSITION SUMMARY:
The Regional System Administrator is the initial point of contact for troubleshooting server hardware, software, desktop, laptop, printer and peripheral problems. The administrator must be able to perform routine and emergency maintenance on servers, switches, and phone systems for both their local facility and remote facilities as needed. Responsibilities for the position include identifying, researching and resolving user issues, call ownership, as well as documenting, tracking and monitoring of problems/tickets to ensure timely resolution. The ability to recognize and escalate priority issues/tickets and translate technical terms into non-technical language is critical to the success of this role. This position has frequent contact with desktop and laptop end-users, peers and managers. The regional administrator must exercise independent judgement, as well as demonstrate a continuous positive attitude and be a team player.
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Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.
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