Job Description

Public Safety Supervisor (Swing Shift)

Position Overview: Reporting to the Public Safety Manager, the primary duties of this position are to enforce rules and regulations and maintain order at and in the vicinity of the WCD's three facilities and grounds. The Public Safety Supervisor will monitor all three facilities. This position will also patrol buildings and grounds within an assigned area on foot or in a vehicle; secure and unsecure buildings; report unusual or suspicious circumstances or conditions; activate and de-activate alarm systems; monitor and report obvious malfunctions in building physical plant mechanical systems such as heating, air conditioning, lighting, water leaks, etc. Provide assistance, directions, and information to WCD personnel and visitors. Detect and report any non-WCD affiliated persons in areas where it is not permissible.

This position will work a swing shift with hours to vary based on event needs or departmental coverage of shifts. This position will also work a non-conventional workweek and will be required to work evenings, weekends, and holidays.

Responsibilities:

• Secures premises by monitoring surveillance equipment; patrolling property; inspecting buildings, equipment, and access points; permitting entry
• Monitors loading dock activity to ensure the security of the facility, preventing unauthorized access
• Greets, directs, and assists guests, clients, and employees at the facility or attending an event
• Provides and controls access to facility, show rooms, and meeting rooms
• Monitors and directs vehicle and pedestrian traffic at loading docks
• Patrol all assigned interior and exterior areas of the facility including, but not limited to: public access areas, meeting spaces, stairwells, truck ramps, loading docks, parking garages, exterior staircases, rooftop, and public walks ways
• Works to reduce or eliminate hazards by proactively alerting the appropriate party of any problems
• Assists in monitoring closed circuit surveillance system and indoor alarm panel
• Conducts fire prevention duties such as identifying potential hazards, conducting fire extinguisher inspections, and monitoring computerized fire alarm systems
• Secures the facility at night and opens in the morning as directed
• As necessary dispatches public safety officer and/or supervisor and contacts emergency personnel as needed
• Administers First Aid and/or CPR when required
• Operates hand-held radio and computers
• Investigates complaints and incidents

• Required to prepare written daily logs and reports, perform patrol tours and operate facility life safety systems
• Supervise security patrol staff and contract security
• Preparation of reports documenting activities, time, equipment and supplies
• Enforce WCD and PSD policies and procedures
• Attends work on time as scheduled and adheres to attendance policy
• Other responsibilities and duties as assigned by management, to ensure the effective utilization of the company's resources and to ensure customer satisfaction

Skills & Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A valid driver's license may be required for this position.

1. Strong organizational skills in which attention to detail and the ability to prioritize and manage multiple tasks/projects on time is essential
2. Exceptional interpersonal skills and ability to navigate organizations to build relationships and garner support; ability to work collaboratively with cross functional work teams and to establish rapport with others; strong teamwork and synergy skills required
3. Exceptional communication skills and situational adaptability; capable of clearly conveying WCD standards.

• Ability to work effectively in a service-oriented environment subject to frequently changing priorities
• Ability to work under high pressure in meeting urgent deadlines

1. Ability to establish and maintain effective working relationships with staff, contractors, and facility users
2. Ability to work independently and efficiently; exercise initiative, resourcefulness and good judgement
3. Understand and consistently follow work rules, procedures and directions
4. Strong verbal and written communication skills with an emphasis on business writing skills
5. Ability to read, write, and speak English; perform basic mathematical functions (add, subtract, multiply and divide)
6. Follow oral and written instructions and communicate effectively with others in both oral and written form

Education & Experience :

• Required
  1. High school diploma or general education degree (GED)
  2. Must be proficient in MS Office (Excel, PP, Word, Access), and MS Outlook
  3. Valid CPR, First Aid and AED certification is required within six months of employment
• Preferred
  1. Bachelor's degree from an accredited four-year college or university with a major in law enforcement or related field or equivalent number of years of experience
  2. Minimum 2 years' experience in the Public Safety field, preferably in entertainment
  3. Direct experience with automated fire/safety systems, automated camera systems and basic computer proficiency is preferred

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to sit, stand and walk.
• The employee is frequently required to use hands, fingers and talk. From time to time the employee may be required to work long hours, with shifts that are beyond 8 hours in length. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Specific hearing abilities required by this job include the ability to hear to be able to listen to a phone and radio in the course of performing the job duties
• While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; in outside weather conditions. The noise level in the work environment is usually quiet to moderate.

Positioned Based in: Milwaukee, WI Travel Required: N/A

Position Type: Full-Time Non-Exempt Reports to: Vice President of Public Safety

Department: Public Safety Department

**The above is intended to describe the general content of and requirements for the performance of the job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

**We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, martial or veteran status, sexual orientation, or any other legally protected status. Wisconsin Center District

Job Tags

Holiday work, Full time, Contract work, For contractors, Immediate start, Shift work, Night shift, Weekend work, Day shift, Afternoon shift,

Similar Jobs