Job Description

Marketing Coordinator, Smithsonian Journeys Marketing Coordinator, Smithsonian Journeys Smithsonian Journeys is seeking an experienced Marketing Coordinator to join our Washington, DC based team. This position is part of the Smithsonian Journeys group, reporting into the Vice President of Marketing. This position is an integral part of the Smithsonian Journeys marketing team responsible for the coordination and execution of a range of marketing initiatives. The role will have two primary areas of focus - assisting with production and distribution of print marketing materials, and webinar and other digital and data support. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: Direct Mail Collaborate closely with the Senior Marketing Manager, (Print) to coordinate the production of direct mail for several travel styles, including Small-Ship Ocean Cruising, River Cruising, Tailor-Made Journeys, Active Journeys, and Private Jet. Work closely and professionally with external tour operators, contractor/designer, Smithsonian Enterprises’ pre-press team, and SJ team, managing schedules, proofreading, fact checking, photo research, coordinating feedback, map edits, routing proofs, and more requiring close attention to detail and adherence to deadlines. Extract and upload tour pages/spreads to website to make available for digital download. Audit on a regular basis for accuracy. CRM / Database / Analytics Assist Senior Manager, Marketing Analytics and Audience Development with list procurement/administration, and campaign analysis/reporting. Pull data on leads, bookings, and cancellations for Monthly Marketing Snapshot and provide analysis. On a regular basis as requested, securely send data to Smithsonian magazine, Smithsonian Store, and other internal SI/SE units, and other external sources, and support customer data management requests. Webinars Oversee Expert Lecture Webinar series, managing all logistics, including scheduling, license configuration, communication with external tour operators and experts, PowerPoint creation, and technical efforts. Collect and analyze performance data to inform strategies for improving future webinars on a monthly and annual basis. Develop ideas and support other webinars including sales webinars for certain travel styles Other Duties Support and serve as back-up when needed for the Digital Content Manager publishing content to the SJ website via a content management system (CMS). On a regular basis, audit website for accuracy, including maps, brochure availability. Update and maintain SJ Marketing’s Standard Operating Procedures (SOPs) and Copy Style Guidelines annually (and as needed) to align with current practices and to enhance clarity and effectiveness. Act as primary contact for out-of-office periods for VP Marketing, and other marketing team members when needed. Coordinate marketing presentations and distribute photo and cover images as needed. Assist with monitoring SJ general email inbox, responding to inquiries or directing to appropriate contact as necessary. Work with marketing team to manage centralized master marketing calendar. Provide weekly updates to the customer service team on current marketing activities to ensure the call center is well-informed and prepared. Administer the organization and distribution of all SJ logo files to ensure accessibility and consistency. Contribute to the ongoing creation and modification of marketing strategies and processes

REQUIREMENTS AND QUALIFICATIONS:

A bachelor’s degree in an appropriate area of specialization (marketing or related field) and a minimum of two (2) years of relevant marketing experience. Experience with traditional direct mail, mail production, writing, editing, proof-reading, and Adobe Creative Cloud. Experience with customer relationship management (CRM) systems (Salesforce). Experience with Microsoft Excel and PowerPoint. Excellent written, verbal, and listening communication skills are necessary. Exceptional organization and project management skills, with ability to handle multiple priorities and meet deadlines. High energy level, proactive, efficient, accurate, organized team player. Experience and/or interest in travel industry is a plus. Salary: Up to $64,000, commensurate with experience. To apply, please email resume and cover letter, including salary requirements, to:SECareers@si.edu Please include job title in the subject line. Application materials received without salary information will not be considered. We offer excellent benefit programs including Health, Dental and Vision Insurance, Life Insurance, Transit/Commuter Benefits, Annual and Sick Leave Accrual, Family Friendly Leave, 403b Retirement Program, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Flexible Spending Account (Health & Dependent Care) Applicants, who wish to qualify based on education completed outside the United States, must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials.This documentation is the responsibility of the applicant and should be included as part of your application package. Final candidate selection will be subject to the applicant’s successful completion of a pre-employment background check and subsequent background investigation.Employees are required to serve a one-year probationary period and participate in Direct Deposit for salary payment. EOE. This is not a Federal Service position. Applicants must be U.S. employment eligible. No phone calls, please. Relocation expenses are not paid. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Marketing and Sales Industries Museums, Historical Sites, and Zoos Referrals increase your chances of interviewing at Smithsonian Enterprises by 2x Sign in to set job alerts for “Marketing Coordinator” roles. Policy Campaigns Marketing Manager, Consumer Apps Marketing Entry Level Marketing - Flexible Schedule/ Immediate Start Marketing Manager, Social and Engagement (Museum) Senior Brand Experience Marketing Associate (Unwell Hydration) Marketing Manager, Web and Email (Museum) Digital Marketing Associate (2025 Graduates) Washington, DC $60,000.00-$75,000.00 2 months ago Falls Church, VA $40,000.00-$50,000.00 5 days ago Washington, DC $50,000.00-$70,000.00 2 weeks ago Washington, DC $47,000.00-$50,000.00 2 months ago Digital Team Intern, Center for Communications (Summer 2025) Interested in freelancing for Yes&? Send us your resume! Community and Influencer Marketing Coordinator We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Smithsonian Enterprises

Job Tags

Full time, For contractors, Summer work, Freelance, Immediate start, Relocation, Flexible hours,

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