Job Description

Dental Front Office Business Assistant

BDG Dental Services focus is on YOU.

BDG Dental Services delivers an individualized support and attention to each Dental Assistant. At BDG Dental Services we give YOU an opportunity to become successful in your career. We focus on Career Progression, Communication, Customer Service and leadership skills so you can serve your patients better with BDG's comprehensive “Life Time Dental Care” philosophy. With 15 locations throughout Nevada and growing, we are always looking to add more to our winning team! Learn more at at BostonDentalGroup.com (

Benefits:

• Medical Insurance 
  
• Dental Insurance
• Vision Insurance 
• 401K 
• Paid Time Off
• Nevada Paid Leave 
• Paid Holidays
• Strong Business Support Team
• Continued Education through BDG University
• On-going Training
• Company Event Activities
• Community Outreach
• Career Progression Opportunities

Position Summary

Under general supervision, this full time position coordinates front office activities for the dental office; including, but not limited to: answering telephones, greeting visitors, data entry, scheduling appointments, filing, receiving payment, billing insurance, maintaining dental records, etc. Implements operational policies and procedures.

Minimum Qualifications (Industry, Work Experience and/or Education)

• High School Diploma (HSD). Previous experience (at least 1 year) in healthcare or office environment highly desirable. 
• Previous customer service or teamwork experience required. Proficient in Microsoft Word and Excel.

Preferred Qualifications

• Ability to read and comprehend advanced instructions, operating manuals, correspondence, and memos.
• Should be patient-service driven. Position requires demonstrated poise, tact and diplomacy along with the ability to handle sensitive and confidential situations.
• Project a warm demeanor as well as be professional in attitude and appearance.
• Ability to reconcile financials received at Dental office.
• Excellent follow-through skills.
• Strong attention to detail and well organized.
• Must have excellent telephone etiquette and verbal communications.
• Ability to handle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
• Is a self-starter and can work independently.
• Maintain confidentiality of information.
• Previous dental practice management software experience preferred.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hands/fingers; and reach with hands and arms. Employee must be able to remain in work area for several hours at a time. The employee occasionally lifts and/or moves up to twenty (20) pounds.

Specific vision abilities required by this job include close vision and ability to adjust focus. It also requires manual dexterity in combination of eye / hand coordination (e.g., keyboard). Work environment is subject to many interruptions, varying and unpredictable situations and time pressures related to multiple tasks. Work is normally performed inside. There is exposure to chemicals and cleaning supplies.

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