Job Description
Location : Vincennes, IN
Job Type: Full-Time Support Staff
Job Number: 202200554
College/Division: Provost's Office
Department: Distance Education (3810)
Opening Date: 09/11/2024
Closing Date: 12/11/2024 11:59 PM Eastern
Description The Clerk II will perform duties related to the operations of communication and retention for the Distance Education, Extended Studies Office. The position provides comprehensive support to the Distance Education students and faculty members.
Duties and Responsibilities - Provide comprehensive support to online education students.
- Provide comprehensive support to online education instructors.
- Provide comprehensive support to online education academic advisors.
- Computer Skills - Typing skills and proficiency with Microsoft Office required. Proficiency in Banner software desired but not required.
- Communications - Must have excellent written skills and be proficient in general business administration formats. Verbal communication skills both in person and on the phone are required.
- Data entry, prepare correspondence, answer phones, and perform general office duties as assigned.
- Handle incoming mail and other material.
- Set up and maintain filing systems physical and electronic.
- Contact students for non-participation, finding resources, and periodic check-ins.
- Process student class extensions.
- Manage student announcements.
- Manage instructor announcements.
- Second assist in managing the online phone, email, and front desk.
- Maintain a highly efficient and organized office environment.
- Other duties as assigned by the Supervisor.
Required and Preferred Qualifications - Excellent organizational skills and attention to detail.
- Extensive knowledge of office management systems and procedures.
- Ability to operate general office equipment.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite or similar software.
- Ability to maintain confidential information.
- Ability to operate in a busy office environment, multitasking
- Ability to work in a team environment
- Ability to maintain orderly work environment, overall excellent organizational skills
- Ability to work with diverse clientele
- Proficient in Windows 7 environment or newer, Internet applications, Microsoft Office Suite
- Ability to learn and proficiently apply a variety of computer applications specific to the work environment
- Quick learner, ability to mentally organize, create solutions "on the spot" as well as long-term
- Friendly, outgoing, respectful attitude
- Ability to be punctual, good work attendance, meet deadlines
At Vincennes University we recognize that our group health insurance is a key component of our total compensation package. Vincennes University uses Anthem Blue Cross Blue Shield to offer comprehensive health and dental coverage to our full-time employees. In addition to the health and dental coverage, VU provides a Basic Life Policy and Retirement Plan {defined contribution 403(b)} for all full-time employees, as well as a variety of voluntary coverages like optional life, dental, vision, flexible spending account, and long-term disability. Vincennes University is also proud to provide our plan members with a Wellness Program and full use of the University Primary Care Center. For more information about our employee benefits,
Job Tags
Full time, Flexible hours,