Case Management Coordinator Job at ROCS Grad Staffing, Arlington, VA

Zm1mYmJUQUE3b2Jtcm1pb0Z1WkNvTU93
  • ROCS Grad Staffing
  • Arlington, VA

Job Description

Why you want to work here:

Gain valuable experience within the nonprofit sector in a professional office environment. This is a great opportunity for an entry or junior level candidate desiring to positively impact others.

Position Duties and Responsibilities for Case Manager/Customer Service Representative:

  • Serve as liaison for parents, provide exceptional customer service support in navigating fee assistance program policies and procedures.
  • Update client information and data into automated database system.
  • Coordinate and monitor resolution to concerns from parents regarding fee assistance program.
  • Maintain respectful, professional working relationship with military families.
  • Maintain high-ethical standards including maintaining strict confidentiality.
  • Assist with special projects and other functions as needed to accomplish company objectives.

Job Qualifications for Case Manager/Customer Service Representative:

  • Completed Bachelor's degree or strong office and customer service experience
  • Excellent customer service skills, prior office experience
  • Good communication skills (oral, written, and listening).
  • Conflict resolution skills.

Arlington, VA

Hybrid

$20/hr

Job Tags

Similar Jobs

Infomatics, Inc

Avionics System Engineer Job at Infomatics, Inc

 ...Knowledge of DO-178 and DO-254 Qualifications We Prefer: Experience with military programs. Experience with ARP4761, Systems Safety Engineering degree Commercial Aerospace background. Ability to lead a team of systems engineers on a large program.... 

Stability Healthcare

Travel Medical Lab Technician - $1,623 per week Job at Stability Healthcare

Stability Healthcare is seeking a travel Medical Lab Technician for a travel job in Longmont, Colorado. Job Description & Requirements ~ Specialty: Medical Lab Technician ~ Discipline: Allied Health Professional ~ Duration: 13 weeks ~40 hours per week ~ ...

Renewal by Andersen - The Birner Group

Canvasser Job at Renewal by Andersen - The Birner Group

 ...largest replacement window company in the country. Renewal by Andersen is looking for a motivated, enthusiastic, and collaborative Canvasser to enhance our customers' experience in upgrading their homes. You will be involved in increasing brand awareness and sales by... 

Endeavor Schools, LLC

Assistant VPK Teacher Job at Endeavor Schools, LLC

Job Details: Build a Career with Meaning and Enhance Your Future Come join us at StarChild Academy Winter Garden as an Assistant VPK Teacher! At StarChild Academy, our educators brighten childrens lives every day while creating a bright future for themselves. We offer a... 

Headway

LP (Remote) Job at Headway

 ...clients you see through Headway, so that you can set the hours that work for you. Grow your caseload by providing marketing support and...  ...patients in-person or remotely via telehealth while working from home. We accept the following licenses on a state by state basis: ~...