Job Description

Position Details

Position Information

Job Title Bilingual (Spanish) TOUR Ambassador Appointment Type Student Employee Job Location Bend Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $14.70 (Standard); $13.70 (Non-Urban); $15.95 (Portland Metro) Max Hourly Rate $21.00 (Standard); $20.50 (Non-Urban); $21.50 (Portland Metro) Position Summary

The OSU-Cascades Office of Admissions is seeking to hire an OSU-Cascades student part-time (minimum 10 hours per week, maximum of 24 hours per week) for a bilingual Spanish-speaking TOUR Ambassador position at Oregon State University - Cascades in Bend. OSU-Cascades TOUR Ambassadors are generally the first face-to-face contact with prospective students interested in attending OSU-Cascades. Our team is an energetic, motivated, collaborative group that strives to highlight all that our campus has to offer. TOUR Ambassadors work alongside the admissions staff and serve as a representative of the university in recruitment activities (both in-person and virtual) including campus visits, events and managing the Welcome Center. This is an excellent opportunity to share and enhance your school spirit with potential future Bend Beavs by representing and showcasing OSU-Cascades, providing insight from your own experience, build connections with prospective students and families, play a key role in the growth and expansion of OSU-Cascades and invest in the future of this campus. This position is located in Bend, Oregon.

Starting wage for this position is $16.20.

Position Duties

Collaborate and work with other students in a positive and professional team environment. Learn about the admission process alongside professional staff, growing your knowledge about your university and how we bring in new students. Sharpen skills in interpersonal communication, public speaking, professional development and more. Campus visits and events: process, schedule and conduct campus tours Monday through Friday. Campus tours include in-person tours (in both English and Spanish) with prospective students and families. Assist in a variety of other special projects, including: campus preview days, prospective student events and open houses. Assist admissions staff with recruiting efforts by presenting on student panels during high school visits and campus events. Responsible for operating the Welcome Center during business hours. Includes greeting guests and answering questions, assisting drop-in visitors, helping with organizational and office tasks and answering phones, emails and texts. Customer service and admissions: serve as a resource and liaison for campus services and programs. Responsible for answering phones, returning voicemails, forwarding calls and responding to text and email inquiries, all in a timely manner. Knowledgeable about OSU-Cascades programs and campus offerings and able to provide and communicate information to prospective students and visitors, especially pertaining to the admissions process. Welcome visitors and provide assistance in a respectful, courteous, inclusive and professional manner.

Minimum Qualifications

Full Employment Eligibility Requirements can be found here:

* Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study

* Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment

* Must meet the applicable minimal enrollment standard

* High School student: Regularly enrolled in a high school or participating in a home-schooling program

* Undergraduate and post-baccalaureate student: 6 credit hours per term

* Undergraduate international student: 12 credit hours per term*

* Graduate student officially admitted to Graduate School: 5 credit hours per term

* Graduate international student officially admitted to Graduate School: 9 credit hours per term*

* International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.

Additional Required Qualifications

See Minimum Qualifications for Full Eligibility Requirements

Preferred (Special) Qualifications

Experience in cross-cultural communication with ability to engage Spanish speaking audiences through the utilization of bi-literate and bicultural skills

Administrative, food/beverage, service or retail experience. Work-Study recipient.

It is helpful to have completed or in the process of completing 1 or more academic terms at OSU-Cascades to gain familiarity in being a student within our campus environment.

Working Conditions / Work Schedule

The hours for this position may include some evenings, weekends, breaks and summers. Employment is an average of 10 hours per week during the academic terms.

Posting Detail Information

Posting Number P11377SE Number of Vacancies 1 Anticipated Appointment Begin Date 09/19/2024 Anticipated Appointment End Date 06/13/2025 Posting Date 08/16/2024 Full Consideration Date 09/01/2024 Closing Date 10/15/2024 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants

When applying you will be required to attach the following electronic documents:

1) A Resume/Vita

2) A Cover Letter

For additional information please contact:

Craig Brauner @ craig.brauner@osucascades.edu

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. Note: All job offers are contingent upon Human Resources final approval.

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