Job Description

Requisition ID # 162160 

Job Category: Engineering / Science 

Job Level: Individual Contributor

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

Position Summary:  We are seeking a highly skilled and experienced Active Directory Operations Specialist to join our team. The ideal candidate will have a deep understanding of Windows operating systems, Active Directory (AD), and related technologies. This role involves managing and troubleshooting AD environments, creating and managing Group Policy Objects (GPOs), and ensuring the security and efficiency of our IT infrastructure.

This position is hybrid, working from your remote office and the Oakland General Office(OGO)based on business needs.\

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors.​  This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.   

A reasonable salary range is:​

Bay Area Minimum: $118,000

Bay Area Maximum: $153,000

Responsibilities:

• Manage and maintain the Active Directory environment, ensuring its security and efficiency.
• Create, edit, and manage Group Policy Objects (GPOs) for endpoint configuration.
• Utilize Entra ID for identity and access management.
• Use Intune for mobile device management (MDM) and endpoint configuration.
• Automate tasks and manage configurations using PowerShell or other scripting languages.
• Troubleshoot network protocols (TCP/IP, DNS, DHCP) and resolve related issues.
• Implement security best practices and manage vulnerabilities and patches.
• Adhere to change management processes and document all configurations and procedures.
• Communicate effectively with end-users, management, and other IT teams.
• Continuously learn and stay updated on the latest trends and technologies in the field.

Qualifications

Minimum:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in managing and troubleshooting Active Directory environments.
• 5 years of work experience with strong knowledge of Windows operating systems, GPOs, Entra ID, Intune, and PowerShell.
• Excellent problem-solving, communication, and documentation skills.
• Ability to work independently and as part of a team.
• Any of the following Microsoft certifications: Azure Administrator Associate, Azure Solutions Architect Expert, Azure Security Associate, Identitiy and Access Administrator Associate

Desired:

Core Technical Skills and Knowledge:

• Operating Systems: Deep understanding of Windows 10 and 11 architectures, features, and troubleshooting techniques.
• Group Policy Objects (GPOs): Proficiency in creating, editing, and managing GPOs for endpoint configuration. Familiarity with tools used for version control of GPOs.
• Active Directory (AD): Strong knowledge of AD structure, user/group management, and security principles.
• Entra ID: Familiarity with Entra ID (formerly Azure AD) for identity and access management.
• Intune: Expertise in using Intune for mobile device management (MDM) and endpoint configuration.
• Scripting: Proficiency in PowerShell or other scripting languages for automation and task management.
• Networking: Understanding of network protocols (TCP/IP, DNS, DHCP) and troubleshooting.
• Security: Knowledge of security best practices, vulnerability management, and patch management.

Process and Methodology Skills:

• Change Management: Adherence to a change management process to minimize disruptions and ensure proper documentation.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Effective communication skills to interact with end-users, management, and other IT teams.
• Documentation: Meticulous documentation of configurations, procedures, and troubleshooting steps.
• Continuous Learning: Stay updated on the latest trends, technologies, and security best practice

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